Privacy policy
RG PAIVA SERVICES LLC, doing business through Nova Layer Gallery ("Nova Layer Gallery," "we," "us," or "our"), respects the privacy of visitors and customers who use https://www.novalayergallery.xyz/.
This Privacy Policy explains how information may be collected, used, disclosed, stored, and protected when you browse our website, place an order, communicate with us, or otherwise interact with our online services.
Our website offers educational supplies, art tools, stickers, and related creative products.
1. Information We Collect
Depending on how you interact with our website, we may collect several categories of information.
A. Information You Provide Directly
You may provide information when you:
- Create or use an account;
- Place an order;
- Enter billing or shipping information;
- Contact customer service;
- Request a return or refund;
- Submit a question or product inquiry;
- Subscribe to communications;
- Participate in promotions or surveys; or
- Otherwise communicate with us.
This information may include:
- Name;
- Email address;
- Shipping address;
- Billing address;
- Telephone number, where provided;
- Order information;
- Customer-service correspondence;
- Return and refund information; and
- Other information you voluntarily submit.
B. Payment Information
When you make a purchase, payment information may be processed through payment providers or financial institutions.
We may receive limited payment-related information necessary to confirm or administer a transaction, such as payment status, transaction identifiers, card type, or the last several digits of a payment card.
We generally do not need to retain complete payment-card credentials when payment processing is handled by an independent payment provider.
C. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address;
- Browser type;
- Device type;
- Operating system;
- General geographic region;
- Referring website;
- Pages viewed;
- Approximate visit duration;
- Website interactions;
- Date and time of access; and
- Technical logs concerning website performance and security.
2. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, local storage, analytics technologies, and similar tools.
These technologies may help us:
- Keep the website functioning;
- Remember shopping-cart or session information;
- Understand website traffic;
- Improve navigation;
- Detect fraudulent activity;
- Measure website performance;
- Understand which products or pages receive attention; and
- Support relevant marketing or advertising activities, where used.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
3. How We Use Personal Information
We may use collected information for legitimate business purposes, including:
- Processing and fulfilling orders;
- Confirming payments;
- Delivering merchandise;
- Providing customer support;
- Managing returns and refunds;
- Communicating about orders;
- Responding to questions;
- Maintaining customer accounts;
- Preventing fraud and unauthorized activity;
- Protecting website security;
- Troubleshooting technical problems;
- Improving products and website functionality;
- Conducting internal analytics;
- Managing promotions;
- Sending marketing communications where permitted;
- Complying with legal obligations; and
- Establishing, exercising, or defending legal rights.
4. Information Sharing
We do not treat customer information as a commodity for unrestricted disclosure.
We may share information with service providers that help us operate the website and fulfill customer requests.
Depending on the services actually used, recipients may include:
- Payment processors;
- Shipping and delivery providers;
- Website hosting providers;
- E-commerce technology providers;
- Analytics providers;
- Customer-support providers;
- Fraud-prevention services;
- Information-security providers;
- Professional advisers; and
- Government authorities or other parties when legally required.
Service providers may receive information only to the extent reasonably necessary to perform their assigned functions.
5. Business Transfers
If RG PAIVA SERVICES LLC undergoes a merger, acquisition, restructuring, financing, sale of assets, or other business transaction, information maintained as part of the business may be transferred as reasonably necessary for the transaction.
Any such transfer will remain subject to applicable legal requirements and the privacy commitments applicable to the information.
6. Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, alteration, disclosure, destruction, or misuse.
No Internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security.
Florida law includes statutory requirements concerning reasonable data-security practices and protection of certain personal information.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, customer support, accounting, fraud prevention, dispute resolution, legal compliance, and enforcement of agreements.
Retention periods may vary according to the nature of the information and the reason it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it, subject to legal and operational requirements.
8. Your Privacy Choices
Depending on applicable law and your circumstances, you may have rights concerning personal information.
These may include rights to:
- Request confirmation as to whether personal information is being processed;
- Access personal information;
- Request correction of inaccurate information;
- Request deletion of personal information;
- Obtain certain information in a portable format;
- Opt out of targeted advertising;
- Opt out of certain sales of personal information;
- Opt out of certain profiling activities; and
- Exercise other rights provided by applicable law.
The Florida Digital Bill of Rights provides certain consumer rights, including access, correction, deletion, portability, and specified opt-out rights, subject to its applicability provisions and statutory exceptions.
9. Florida Privacy Rights
To the extent the Florida Digital Bill of Rights applies to our business and your information, we will process authenticated consumer requests in accordance with applicable statutory requirements.
Under Florida law, covered controllers generally must respond to an authenticated privacy request without undue delay and generally no later than 45 days, subject to permitted extensions and statutory exceptions.
A request may be submitted by contacting:
For security purposes, we may need to verify your identity before fulfilling certain requests.
We will not discriminate against a consumer for exercising a privacy right to the extent prohibited by applicable law.
10. Sensitive Personal Information
We do not intentionally request sensitive personal information unless reasonably necessary for a legitimate business or legal purpose.
If sensitive information is voluntarily submitted, it will be handled according to applicable law and this Policy.
Where applicable law requires specific consent or notice concerning sensitive personal data, we will provide the legally required treatment.
11. Children's Privacy
Our website is intended for general consumers and is not designed to knowingly collect personal information directly from children in violation of applicable law.
Because our products may include educational materials and art supplies that can be purchased for children, parents and guardians should supervise children's online activities and purchases.
Where applicable, children's privacy laws, including the federal Children's Online Privacy Protection Act ("COPPA"), will be observed.
If we learn that personal information was collected from a child in circumstances where applicable law requires parental consent and such consent was not obtained, we will take appropriate steps to address the situation.
12. Third-Party Websites
Our website may contain links or references to third-party websites, applications, payment services, social platforms, or other external resources.
We are not responsible for the privacy practices of independent third parties.
Customers should review the privacy policies of third-party services before providing information to them.
13. Marketing Communications
If you subscribe to promotional communications, we may send information about products, promotions, website updates, or other commercial communications.
You may unsubscribe from marketing emails by following the unsubscribe instructions included in the communication or by contacting us.
Transactional communications, such as order confirmations, shipping notices, security notices, or customer-service messages, may continue where reasonably necessary.
14. Changes to This Privacy Policy
We may revise this Privacy Policy as our business, technology, legal obligations, or data practices evolve.
The revised version will be posted on this website with an updated effective date.
15. Contact Information
Questions, privacy requests, or concerns may be directed to:
RG PAIVA SERVICES LLC
Nova Layer Gallery
319 NW 48th CT
Pompano Beach, FL 33064
United States
Email: [email protected]
Contact: MICHAEL BAMBER DIAZ
This Privacy Policy is intended to operate consistently with applicable federal law and the laws of the State of Florida, including applicable provisions of the Florida Digital Bill of Rights.